Terms and Conditions
Terms and Conditions
Please carefully read the following Terms and Conditions before ordering on faemorgaineleather.com. By accessing this Site, you agree to be bound by these Terms and Conditions. These Terms and Conditions may be updated at any time without notification. Accordingly, you should check the date of the Terms and Conditions (which appear at the end of this document) and review any changes since the last version (if at any time you do not agree to these Terms and Conditions, please do not use this Site).
Faemorgaine Leather upholds the consumer guarantees specified by Australian Consumer Laws.
Website
Pricing and product availability on this website is correct at time of publishing but is subject to change without notice.
We do our best to display the products accurately with the pictures selected. However there can be some variations due to monitor resolution, camera settings and the natural variation in leather. Contact us before ordering if you are unsure.
This site may contain links to other websites to help customers learn more about products and their uses. Faemorgaine Leather is providing these links to you as a convenience and the inclusion of any link does not imply endorsement of the subject website or any association with its operators. Faemorgaine leather does not have control over nor is liable for the accuracy, reliability, availability and content of the websites linked.
Returns, Refunds and Exchanges
Returns or exchange of goods are accepted if we are notified within 7 days (local) or 30 days (overseas) of receiving goods.
We want our customers happy so we WILL exchange most goods if you change your mind. This does not apply to custom-made orders.
Arrows, shields and other sports equipment have a limited warranty of 30 days from purchase.
Depending on conditions of return customer may be required to pay some or all of the shipping costs involved.
Disclaimer of Liability
Archery, fencing, horse-riding and other martial activities are dangerous and are performed at your own risk. Faemorgaine Leather accepts no liability for damage done to oneself or to the third person along with any material or consequential damage relating to the use of products in these activities.
Privacy Policy
Faemorgaine leather values its customers’ privacy. We do not transmit our clients’ data to a third person unless otherwise required by law or necessary to resolve an issue with your order or produce it. The financial information is held only at the servers of payment billing performing companies (currently it is PayPal) and is secured in accordance with their internal security policy
Custom Orders
Custom made orders must be paid for in advance. Manufacturing times vary but are generally around six weeks; there is a 50% deposit required when placing an order, with the balance due before shipping. Custom orders are not valid for refund unless faulty.
Shipping
Domestic orders are shipped by Australia Post unless otherwise specified. Delivery of in-stock items is estimated at 3-5 days. No claim will be admitted in case of the wrong address, an absence of the recipient at the stated address at the time of delivery, unclaimed parcels. In such cases, the order will be sent to you again at your expense.